“It’s invaluable to have a dedicated contact in our TAM, who can put us straight through to the exact expert we need.” “Enterprise Support really proves its worth when we need to resolve an issue fast,” says Vermaat. In between these meetings, WeTransfer has regular email and telephone contact with the AWS team. “We have monthly on-site meetings with our technical account manager, where we discuss anything from current projects we’re working on to how we can use a particular service more efficiently,” says Vermaat. Regular, consistent engagement with Enterprise Support has been invaluable for WeTransfer in meeting its business requirements. But more than that, AWS Enterprise Support has helped us plan to release new services and features and to fine-tune our infrastructure, thanks to its in-depth knowledge of our business.” Over the last year and a half, the team has worked closely with us, keeping our availability high as we scale. Enterprise Support understands our business and the mission-critical nature of our workloads. As Bastiaan Terhorst, chief product officer at WeTransfer, explains, “We may be a startup, but we operate at enterprise scale, and we need enterprise-level availability. It also takes advantage of Amazon Relational Database Service (Amazon RDS), which WeTransfer runs in a multiple Availability Zone configuration with multiple read replicas.Ī key part of its environment has been AWS Enterprise Support. Crucially, because it knows the baseline compute demand well in advance, WeTransfer can make use of Amazon EC2 Reserved Instances, lowering costs compared to on-demand instance purchases. Auto Scaling with Amazon Elastic Compute Cloud (Amazon EC2) help it to handle traffic levels without a heavy management burden. WeTransfer migrated to Amazon Web Services (AWS) in 2011, having found that its existing hosting provider couldn’t supply the fast scalability the file-transfer service required.įor storing and delivering data, it uses Amazon Simple Storage Service (Amazon S3) and the Amazon CloudFront content delivery network, which are the core pillars of its infrastructure.
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